Description
Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Specifications
Summary
- Product Description
- Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- Business hours / 5 days a week
- Designed For
- Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- Business hours / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: business hours / Monday-Friday , Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 3 years - availability: business hours / Monday-Friday
Compatibility Information
- Designed For
- Dell Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
