BT Business Direct - PC Hardware, Components, Software, Digital Cameras, MP3 players
BT logo
Product
Brand
Dell 1 Year Basic NBD to 5 Years Basic NBD Extended Service Agreement On-Site

Dell 1 Year Basic NBD to 5 Years Basic NBD Extended Service Agreement On-Site

Review this product
Quicklinx: CJ4ZWS00 Mfr#: 890-12905
Ordered upon request
£110.20 ex VAT
£132.24 inc VAT
Qty
Standard delivery Product out of stock. Due date unavailable.

Description

Next Business Day (NBD) is hardware support. Should the system develop a fault, Dell's NBD Service can place a service technician at the customer's location after completion of the support procedures (including a problem diagnosis service via website or phone) and, for the duration of the service period, provide a parts and labor service.

For Customers with Next Business Day Onsite Service, during the telephone based troubleshooting, the Dell technician will determine if an on-site service technician should be dispatched to support a Qualified Incident. For Next Business Day Onsite Service, a technician will typically arrive on-site the next business day.

For Latitude 3150, 3340, 3440, 3450, 3540, 3550, 3560, 3570

Specifications

Summary

Product Description
Dell 1Y Basic NBD > 5Y Basic NBD - Upgrade from [1 year Basic Warranty - Next Business Day] to [5 years Basic Warranty - Next Business Day] - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week
Designed For
Latitude 3150, 3340, 3440, 3450, 3540, 3550, 3560, 3570


Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell Latitude 3150, 3340, 3440, 3450, 3540, 3550, 3560, 3570

Find similar

Not quite found what you are looking for? You can find products which may be more suitable by simply checking the features that interest you and clicking the find button.



Contract Length: 5years
Response Type: 1Y NBD > 5Y NBD - Upgrade from [1Y Next Business Day] to [5Y Next Business Day]
Brand: Dell
Price Range Ex VAT: 100 - 150
Verified by visa Mastercard secure Waste of Electrical and Electronic Equipment (WEEE) Directive