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Our customers have great things to say about us!

We’re proud of our top quality customer service and our commitment to Education. At BT Business Direct, we work hard to make long-lasting customer relationships, with a focus on how we can enhance and implement our customers’ IT strategies. We won’t just sell you hardware and software, we’ll help you create an entire solution to improve your learning outcomes. But don’t just take our word for it, here's what our customers have to say…
KS1-2
We help primary schools up and down the UK with their IT hardware and software solutions. The service we provide to schools and academies that educate 5-11 year olds, regardless of their budgets, pupil numbers or requirements is something we're really proud of. And our Key Stage 1 and 2 customers have great things to say about their dedicated IT Specalists.
Glebe Primary School
Always prompt and professional and nothing is ‘too much of an inconvenience'. Wonderful service!
Stella Read
Business Manager | Glebe Primary School

Glebe Primary School is a mixed gender community school of 484 3-11 year olds located in Rayleigh, Essex.
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Nine Acres Community School
My first port of call for those regular one-off purchases, or infrastructure heavy projects that you can count on.
Dave Richardson
IT Manager | Nine Acres Community School, Isle of Wight

Nine Acres Community School is a mixed gender primary school of 399 5-11 year olds located in Newport on the Isle of Wight.
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Our IT Specialist Tony is always prompt and professional when dealing with my orders. Tony always manages to get me a good deal and nothing is ‘too much of an inconvenience’ for him. Wonderful service!
Having direct contact to a dedicated IT Specialist like Darren is fantastic. Just pick up the phone, pose a query and have him work with you to devise a solution. He’ll bring on specialists for the finer technical details and without harassing us for a sale. It’s a massive bonus and it’s a good humoured business relationship. That’s why BT Business is my first port of call for those regular one-off purchases, or infrastructure heavy projects that you can count on.
Grange Academy
They’re competitive, and with next day delivery the service is faultless.
Sally Bradshaw
ICT Technician | Grange Academy

Grange Academy is an Academy special converter of 102 5-16 year olds located in Kempston, Bedford.
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Grange Academy is a small special school so we’re always looking for competitive IT prices. BT Business Direct is more than competitive and with next day delivery the service is faultless. Our IT Specialist David is extremely helpful and always able to provide quotes, alternative items or advice usually the same day.
KS3-4
Secondary and high schools have different IT needs than primary schools and each other. Every learning environment is different and that's why our IT Specialists work so closely with their schools, to make sure they offer free, no obligation advice that drives their customers' strategy forward.
Bancroft's School
From initial bidding, through installations to after care support, BT Business Direct is always a pleasure to deal with.
Daniel Siggins
IT Manager | Bancroft's School

Bancroft's School is an independent mixed gender school of 1,000 7-18 year olds located in Essex.
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St Andrew's C Of E High School For Boys
Their pre-sales efforts have been excellent, I’m very happy with the service we received from BT Business Direct.
Sam Tier
IT Manager | St Andrew's C Of E High School For Boys

Grange Academy is an Academy special converter of 102 5-16 year olds located in Kempston, Bedford.
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Bancroft's School have dealt with BT Business Direct for nine years now (myself in post for 4 years). Our IT Specialist at BTBD is always attentive to our needs and, communication is on a regular basis to keep abreast of upcoming projects and technologies we’re interested in trialling or deploying. We’re always kept informed of any upcoming promotions and they’re very competitive on pricing. During implementation they handle the "middle man" part of any negotiations impeccably and we’re always kept up to date with the progress or orders and projects. From initial bidding processes, through to installations, and then liaisons with after care support, BT Business Direct is always a pleasure to deal with.
Our IT Specialist, Martyn doesn’t hassle us for sales every 5 minutes, but he’s very efficient with orders. Their pre-sales efforts have been excellent: whether quoting on specified equipment or pro-actively finding us alternatives that do the same job for less. I’m very happy with the service we received from BT Business Direct.
Marshalls Park School
I work with an IT Specialist that’s friendly, honest and willing to go that extra distance so I get the right product, at the best price.
R.Tomlin
ICT System Manager | Marshalls Park School

Marshalls Park School is a mixed secondary school for 11-16 year olds located in Romford, East London.
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Hartismere School
I collaborate with an IT Specialist that is fully focused on education solutions.
George Trudgill
ICT Technician | Hartismere School

Hartismere School is a mixed gender Academy of 927 11-18 year olds located in Eye, Suffolk.
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Would I be lost without BT Business Direct? Probably not. Would I still have somewhere to purchase products? Of course. So what do I get? - I get an IT Specialist, Wayne, who’s friendly, honest and willing to go that extra distance to make sure I not only get the right product, but at the best price. When I order from BT Business Direct; it’s with peace of mind, knowing the order is in good hands. That’s the reason I have been happy to work with them for many years already and will continue do so. Would I recommend them? Without a doubt!
BT Business Direct offers a bespoke service to our school, backed with an extensive product range, competitive pricing and fast delivery. Being able to collaborate with an IT Specialist that is fully focused on education solutions, they provide the insight and knowledge to present the best products for our requirements.
Rhymney Comprehensive School
BT Business Direct is a customer orientated business. With first class service, they're my only stop for all IT products.
Chris Lusty
Network Manager | Rhymney Comprehensive School

Rhymney Comprehensive School is a mixed gender high school and sixth form of 810 11-18 year olds located in Abertysswg, Caerphilly.
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The King Alfred School
Next day delivery and competitive pricing are de-facto standards.
Paul Williamson
Head Of ICT Support | The King Alfred School

King Alfred School (KAS) is a mixed gender private school of 650 4-18 year olds located in London.
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BT Business Direct is more than just a Business. They're a customer orientated business. With first class service, quick response to questions, very fast dispatch and delivery and the best prices around, they're my only stop for all IT products. You will not get better service than BT Business Direct.
Next day delivery and competitive pricing are de-facto standards with BT Business Direct. But the biggest benefit is having an easily accessible, personalised IT Specialist on the end of the line. Matt provides us with an excellent level of service and has been a key player for us with project development. This is where their level of service excels and is the main area where competitors have fallen well short of the mark.
The Deanery C Of E High School
I cannot fault our experience with BT Business Direct. I'm very impressed by the level of service and support they provide.
Clive Ellaby
Network Manager | The Deanery C Of E High School

The Deanery Church of England High School and Sixth Form College is a mixed gender, voluntary aided school of 1,283 11-18 year olds located in Wigan, Lancashire.
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Dover Grammar School For Boys
They have a willingness to go the extra mile to ensure we're happy.
Jonathan Hosier
ICT Technician | Dover Grammar School For Boys

Dover Grammar School for Boys is a Foundation school of 786 11-18 year old boys located in Dover, Kent.
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I cannot fault our experience with BT Business Direct. It’s a long-standing relationship and one we hope to continue well into the future. I'm very impressed by the level of service and support they provide. We have a dedicated IT Specialist - one of the main reasons for our continued relationship.
We've been using BT Business Direct for a number of years. We find them to have keen prices, a good delivery service and a willingness to go the extra mile to ensure we're happy, even when that means assisting us with refunds. Having an IT Specialist is a real bonus. I'd recommend BT Business Direct to any school looking to switch ICT supplier
Plume School
They save our school money and go out of their way to make sure we get the correct product for the job.
Lyndn Kirkland
ICT Support Department Manager | Plume School

Plume School is an Academy converter of 1,756 11-18 year olds located in Maldon, Essex.
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The Hollyfield School
I would highly recommend BT Business Direct, it’s consistent and reliable.
Noohad Khan
IT Network Manager | The Hollyfield School

The Hollyfield School and Sixth Form Centre is a mixed gender, converter academy of 1,072 11-18 year olds located in Surbiton, Surrey.
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BT Business Direct has helped me perform my job effectively and efficiently over the past 5 years. Not only do they save our school money, but my amazing IT Specialist goes out of his way to make sure we get the correct product for the job. I can highly recommend them as a great supplier of all your ICT needs.
I have bought IT hardware from BT Business Direct for more than a decade. During that time I have always found them to be competitively priced with a decent product range and excellent service. My awesome IT Specialist, Michelle Keary, always goes to great lengths to help me get the best discounts possible. Michelle is always willing to help me out and she’s great at contacting me with promotions and offers. She also keeps in touch to check up on our stock levels. I would highly recommend BT Business Direct, it’s consistent and reliable.
Roedean
I give them 10 out of 10!
Shayne Parker
IT Manager | Roedean

Roedean is an independent day and boarding school of 380 11-18 year old girls located in Brighton, Sussex.
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Chatham and Clarendon Grammar School
Always supported with an efficient and friendly service, even for the most demanding requests.
Christopher Crowther
Network Manager | Chatham & Clarendon Grammar School

Chatham & Clarendon Grammar School is an Academy converter of 1,362 11-18 year olds located in Ramsgate, Kent.
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I’ve been working with BT Business Direct for over 8 years now. I’ve always found their service and pricing to be very competitive and would certainly recommend them. We’ve had some fantastic deals in the past. Our IT Specialist Imran is especially helpful, he’s very quick to respond to our needs and always provides very useful advice. Overall I give them 10 out of 10!
I have bought IT hardware from BT Business Direct for more than a decade. During that time I have always found them to be competitively priced with a decent product range and excellent service. My awesome IT Specialist, Michelle Keary, always goes to great lengths to help me get the best discounts possible. Michelle is always willing to help me out and she’s great at contacting me with promotions and offers. She also keeps in touch to check up on our stock levels. I would highly recommend BT Business Direct, it’s consistent and reliable.
Manchester Communication Academy
Why would I go anywhere else?
Mark Farrimond
IT Manager | Manchester Communication Academy

Manchester Communication Academy or MCA is a mixed gender Academy of 1,075 11-19 year olds located in Harpurhey, Manchester.
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BT Business Direct is a pleasure to deal with.
Tom Brook
ICT Support | Multiple Schools in Surrey

Tom offers ICT support for several schools in the Surrey area. He purchases on their behalf for projects of varying sizes.
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BT Business Direct is competitive and more importantly get the product delivered to me when promised. I have a dedicated IT Specialist, who is always available, he replies to my e-mails quickly and he is always there to answer my calls. He's knowledgeable, likeable and honest. Why would I go anywhere else?
I regularly use BT Business Direct as it is incredibly easy to get quotes and orders organised. If I don't need product advice then the BT Business Direct website makes it easy to locate the product I require. Previous suppliers have been difficult to co-ordinate with and unresponsive. BT Business Direct evaporate this frustration and are a pleasure to deal with and often respond to e-mails within minutes.
Aldridge School


Making 1:1 student devices a reality without impacting school budgets

Aldridge School is a converter academy located in the West Midlands. The school has 1,470 students on roll providing education from Year 7 to Year 13. In 2012 Aldridge were focused on moving the school forward by embracing the use of technology to deliver further improvements in teaching and learning. This vision focused on the use of a virtual learning environment to deliver resources to students and a one-to-one device ratio in the classroom.

BT’s programme handled everything and that was the big selling point for us
James Fendek
Business Manager | Aldridge School
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FE/HE
We're on a number of procurement frameworks that support further and higher education. We aim to give the best possible service to our customers at a price that doesn't break the bank. That's why we work with academic organisations from the Isle of Skye to Wight to the Channel Islands. We know that the challenges colleges and universities face are different from those that primary and secondary schools do, which is why our IT Specialists offer different solutions for them that are bespoke to their needs.
From initial bidding, through installations to after care support, BT Business Direct is always a pleasure to deal with.
Daniel Siggins | IT Manager | Bancroft's School
Bancroft's School is an independent mixed gender school of 1,000 7-18 year olds located in Essex.
read more
Bancroft's School have dealt with BT Business Direct for nine years now (myself in post for 4 years). Our IT Specialist at BTBD is always attentive to our needs and, communication is on a regular basis to keep abreast of upcoming projects and technologies we’re interested in trialling or deploying. We’re always kept informed of any upcoming promotions and they’re very competitive on pricing. During implementation they handle the "middle man" part of any negotiations impeccably and we’re always kept up to date with the progress or orders and projects. From initial bidding processes, through to installations, and then liaisons with after care support, BT Business Direct is always a pleasure to deal with.


e-Procurement Punchout is the easily, scalable way to purchase hardware

Imperial College London is a science-based university with almost 10,000 students enrolled. Their international reputation for teaching and research means they have diverse IT requirements. Imperial needed a purchasing solution that was flexible, trackable and scalable, they chose BT's e-Procurement Punchout.

We implemented BT punchout to give our users a seamless shopping experience. We use both Punchout and XML sending which makes the whole ordering process electronic from end-to-end and minimizes human error. Punchout allows users to see prices inclusive of our negotiated discount, without the hassle of having to manually enter discounted prices. It also provides real-time availability. The feedback from our users is that the experience is quick, convenient, and hassle free
Darran Hickey
P2P Helpdesk Supervisor | Imperial College
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SEND
We work with schools that have Special Educational Needs and Disabilities students or have SEND provision. We know that many learning environments that have SEND provision or are exclusively SEND schools can have slightly different IT needs. We work with all learning environments to find the best solution for them, to help them achieve their IT goals.
They’re competitive, and with next day delivery the service is faultless.
Sally Bradshaw | ICT Technician | Grange Academy
Grange Academy is an Academy special converter of 102 5-16 year olds located in Kempston, Bedford.
read more
Grange Academy is a small special school so we’re always looking for competitive IT prices. BT Business Direct is more than competitive and with next day delivery the service is faultless. Our IT Specialist David is extremely helpful and always able to provide quotes, alternative items or advice usually the same day.


Contact us today

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Contact our Education IT Specialists:
0870 429 3020
btbd.publicsector@bt.com


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