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Windows 7 support has ended – and Office 2010 support ends soon.



End of support - Your key questions answered

So exactly what does "end of support" for Windows 7 mean and more crucially, what should you do about it?  Browse the tabs below for answers to the most frequently asked questions by our business customers.

    • No technical support – You will no longer receive technical assistance and software updates.  This is because Microsoft now needs to focus investment on supporting newer technologies and great new experiences

    • No security updates – PCs running Windows 7 will no longer receive the latest security updates leaving your business and your business data vulnerable to security risks and viruses

    • No software updates – Your business will be missing out on the latest software updates, making you less productive and behind your competitors
    • Do nothing – Your devices are no longer protected and will receive no further security patches or feature updates. You are leaving yourself and your business vulnerable to attack

    • Update to Windows 10 – Compatible Windows 7 PCs can upgrade to Windows 10. You will receive the latest security updates and stay secure, but running Windows 10 on aged devices means you'll be missing out on some of the latest features

    • Upgrade to modern devices – For all the very latest features, go-anywhere mobility, extended battery life and a smooth experience; plus the very latest security patches, your simplest route is to upgrade to a modern Windows 10 device

Over 99 percent of Windows 7 apps work with Windows 10.

If you use app that doesn’t work with Windows 10, Microsoft are offering the Desktop Assure service2 This will give you access to a specialist who can advise and offer guidance if you encounter app compatibility issues.

If you’re ready to migrate and simply need to purchase some new Windows 10 devices, check out our offers and our favourite device models here:

Solutions for smaller businesses

If you're a larger organisation that needs help with migrating your device estate to Windows 10, then see how BT can help here:

Solutions for larger organisations




Work the way you want from virtually anywhere

Office Home and Business 2019

All the essentials to stay productive

Office 2019 - perfect for a small business with a small workforce

Office Home and business 2019 helps you do your best work – giving you all the tools to get the job done. Includes updated versions of popular desktop applications.

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Microsoft 365 Business Standard

The must-have tool for business today

Office 365 Business Premium - the perfect software solution for small businesses

12 months of the best of Office, all in one box. Work the way you want, from virtually anywhere with Office in the cloud. Includes all the Office apps you know and love, plus all new simple and effective apps, designed for your business.

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Things you need to know

  1. Sold separately
  2. 8th Gen Intel® Core™ vPro® i7-8665U processors and Intel® Core™ vPro® i5-8365U processors
  3. Performance results are based on testing as of March 21, 2019 and April 3, 2019 and may not reflect all publicly available security updates. See configuration disclosure for details. No product can be absolutely secure. Software and workloads used in performance tests may have been optimized for performance only on Intel microprocessors. Performance tests, such as SYSmark and MobileMark, are measured using specific computer systems, components, software, operations and functions. Any change to any of those factors may cause the results to vary. You should consult other information and performance tests to assist you in fully evaluating your contemplated purchases, including the performance of that product when combined with other products. For more complete information about performance and benchmark results, visit http://www.intel.com/benchmarks
  4. Multi-tasking as measured by Office Productivity and Multitasking Workload comparing 8th Gen Intel® Core™ i7-8665U vs. 6th Gen Intel® Core™ i7-6600U. A 2.35 MB, 20 slide Microsoft PowerPoint.ppt presentation is exported as a 1920x1080 H.264 .mp4, 30MB video presentation. While the video presentation is being created 1) a 6.49 MB, 801 page, Microsoft Word .docx document is converted to a 3.7 MB, PDF file and 2) a 68.4 MB, Microsoft Excel .xlsm worksheet that is recalculated.
  5. REFRESH CONFIGURATIONS NEW: Intel Reference Platform with Intel® Core™ i7-8665U Processor, PL1= 15W TDP, 4C8T, Turbo up to 4.8GHz, Graphics: Intel® UHD Graphics 620, Memory: 2x4GB DDR4-2400, Storage: 512GB Intel 760p SSD, OS: Microsoft Windows* 10 RS5 Build Version 1809 (Build 1763v1), BIOS: x177, MCU: A8 VS. OEM system with Intel® Core™ i7-6600U Processor, PL1=15W TDP, 2C4T, Turbo up to 3.9GHz, Intel HD Graphics 620, Display: 14” screen with 1920x1080 resolution, Memory: 8GB DDR4, Storage: 256GB SSD, Battery size: 36 WHr, OS: Microsoft Windows* 10 Pro RS5 Build Version 1809 (Build 1763v292), BIOS: v1.0.1, MCU: C2
  6. Battery Life: Up to 11 hours’ battery life for a productive workday with an 8th Gen Intel® Core™ i7-8665U processor as measured by MobileMark* 2018 workload on preproduction OEM system with Intel® Core™ i7-8665U processor, PL1= 15W TDP, 4C8T; turbo up to 4.8 GHz; graphics: Intel® UHD Graphics 620; display: 14" screen with 1920x1080 resolution; memory: 16 GB; storage: Hynix 256 GB; battery size: 52 WHr; OS: Windows® 10 Pro; BIOS: v.1.0.1; MCU: AA display brightness is set to 150 nits on DC power. System’s wireless network adapter is turned on and associated to a wireless network that is not connected to the internet.
  7. Security events requiring IT remediation are reduced or avoided by up to 33% with Windows 10. The Total Economic Impact™ of Microsoft Windows 10, Forrester, 2016. https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RWrHjm. No product or component can be absolutely secure.
  8. The Total Economic Impact™ of the Intel vPro® Platform, Forrester, December 2018. A study commissioned by Intel and conducted by Forrester Consulting which surveyed 256 IT managers at mid-sized organizations (100-1,000 employees) using Intel vPro® platforms in US, UK, Germany, Japan and China. 75% either “agreed” or “strongly agreed” with the statement that computers with Intel® Core™ vPro® processors and Windows 10 are more secure than before. Read the full study at Intel.com/vProPlatformTEI
  9. SMB PC Study, Techaisle 2018
  10. Cost reduction scenarios described are intended as examples of how a given Intel-based product, in the specified circumstances and configurations, may affect future costs and provide cost savings. Circumstances will vary. Intel does not guarantee any costs or cost reduction.
  11. The Total Economic Impact™ of the Intel vPro® Platform, Forrester, December 2018. A study commissioned by Intel and conducted by Forrester Consulting which surveyed 256 IT managers at mid-sized organizations (100-1,000 employees) using Intel vPro® platforms in US, UK, Germany, Japan and China. 77% either “agreed” or “strongly agreed” that computers with Intel vPro® platform and running Windows 10 are easier to manage. Read the full study at Intel.com/vProPlatformTEI
  12. 99% of Windows 7 apps are compatible with Windows 10. Hardware/software requirements apply; feature availability may vary. Internet connection required. To check for compatibility and other important installation information, visit your device manufacturer’s website and www.windows.com/windows10specs. Additional requirements may apply over time for updates.
  13. Overall System Performance: As measured by SYSmark* 2018 comparing 8th Gen Intel® Core™ i7-8665U vs. 6th Gen Intel® Core™ i7-6600U. SYSmark 2018 is published by the Business Applications Performance Corporation (BAPCo), a benchmarking consortium. SYSmark tests Windows* Desktop Applications performance using real-world scenarios: Productivity, Creativity and Responsiveness. Mainstream applications used in the scenarios include Microsoft Office*, Adobe Creative Cloud* and Google Chrome*. Each scenario produces individual metrics that roll up to an overall score.
  14. Slack is open in the background while a 2.28M MB, Microsoft PowerPoint ppt presentation is exported as a 1920x1080 H.264.mp4 video presentation. While the video presentation is being created 1) a 6.49 MB, 844-page Microsoft Word .docx document is converted to a 7.98 MB PDF file and 2) a 70.4 MB Microsoft Excel .xlsm macro-enabled worksheet that is recalculated.

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