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Windows 7 security updates end 14 January 2020

The countdown is on. Now is the time to make the shift to a new device.

If you're still running Windows 7, now is the time to make the shift

Support for Windows 7 ends on 14 January 2020.  If you continue to use Windows 7 on your desktop or laptop PCs after support has ended, they will still work, but may become more vulnerable to security risks and viruses. This page gives you the crucial information you need to overcome these risks by making the shift to modern devices. Upgrade to Windows 10, Office, and the Intel® vPro™ platform.1

End of support - Your key questions answered

So exactly what does "end of support" for Windows 7 mean and more crucially, what should you do about it?  Browse the tabs below for answers to the most frequently asked questions by our business customers.

    • No technical support – You will no longer receive technical assistance and software updates.  This is because Microsoft now needs to focus investment on supporting newer technologies and great new experiences

    • No security updates – PCs running Windows 7 will no longer receive the latest security updates leaving your business and your business data vulnerable to security risks and viruses

    • No software updates – Your business will be missing out on the latest software updates, making you less productive and behind your competitors
    • Do nothing – Your devices are no longer protected and will receive no further security patches or feature updates. You are leaving yourself and your business vulnerable to attack

    • Update to Windows 10 – Compatible Windows 7 PCs can upgrade to Windows 10. You will receive the latest security updates and stay secure, but running Windows 10 on aged devices means you'll be missing out on some of the latest features

    • Upgrade to modern devices – For all the very latest features, go-anywhere mobility, extended battery life and a smooth experience; plus the very latest security patches, your simplest route is to upgrade to a modern Windows 10 device

Over 99 percent of Windows 7 apps work with Windows 10.

If you use app that doesn’t work with Windows 10, Microsoft are offering the Desktop Assure service2 This will give you access to a specialist who can advise and offer guidance if you encounter app compatibility issues.

If you’re ready to migrate and simply need to purchase some new Windows 10 devices, check out our offers and our favourite device models here:

Solutions for smaller businesses

If you're a larger organisation that needs help with migrating your device estate to Windows 10, then see how BT can help here:

Solutions for larger organisations

Maximise your productivity

Modern devices with Windows 10, Office, and the Intel® vPro™ platform enable fast start-up, amazing multi-tasking, and have a long lasting battery3 to help you stay productive, anytime, anywhere. Get up to 1.3x faster Office multi-tasking 4,5,and up to 65 percent better performance4,5,7 compared to Windows 10 running on a three-year-old laptop.



Protect what you’ve built

Windows 10, Office, and the Intel® vPro™ platform combine the latest software and out-of-the-box hardware security features to help keep your PC’s protected.8 New Intel® Hardware Shield helps reduce the BIOS as an attack surface, helping you stay one step ahead of cybercrime.

Transition seamlessly

New Windows 10 devices powered by the latest Intel® vPro™ platform simplify management and updates to help you save time, reduce costs, and improve control. Windows 10 is compatible with 99 percent of Windows 7 apps.9


Things you need to know

  1. Sold separately
  2. The Desktop App Assure is only available when you purchase at least 150 licenses for Windows 10.
  3. Battery life varies according to settings and usage
  4. Performance results are based on testing as of March 21, 2019 and April 3, 2019 and may not reflect all publicly available security updates. See configuration disclosure for details. No product can be absolutely secure. Software and workloads used in performance tests may have been optimized for performance only on Intel microprocessors. Performance tests, such as SYSmark and MobileMark, are measured using specific computer systems, components, software, operations and functions. Any change to any of those factors may cause the results to vary. You should consult other information and performance tests to assist you in fully evaluating your contemplated purchases, including the performance of that product when combined with other products. For more complete information about performance and benchmark results, visit
  5. REFRESH CONFIGURATIONS NEW: Intel Reference Platform with Intel® Core™ i7-8665U Processor, PL1= 15W TDP, 4C8T, Turbo up to 4.8GHz, Graphics: Intel® UHD Graphics 620, Memory: 2x4GB DDR4-2400, Storage: 512GB Intel 760p SSD, OS: Microsoft Windows* 10 RS5 Build Version 1809 (Build 1763v1), BIOS: x177, MCU: A8 VS. OEM system with Intel® Core™ i7-6600U Processor, PL1=15W TDP, 2C4T, Turbo up to 3.9GHz, Intel HD Graphics 620, Display: 14” screen with 1920x1080 resolution, Memory: 8GB DDR4, Storage: 256GB SSD, Battery size: 36 WHr, OS: Microsoft Windows* 10 Pro RS5 Build Version 1809 (Build 1763v292), BIOS: v1.0.1, MCU: C2
  6. Multi-tasking is measured by Office Productivity and Multitasking Workload comparing 8th Gen Intel® Core™ i7-8665U vs. 6th Gen Intel® Core™ i7-6600U. A 2.35 MB, 20 slide Microsoft PowerPoint.ppt presentation is exported as a 1920x1080 H.264 .mp4, 30MB video presentation. While the video presentation is being created 1) a 6.49 MB, 801 page, Microsoft Word .docx document is converted to a 3.7 MB, PDF file and 2) a 68.4 MB, Microsoft Excel .xlsm worksheet that is recalculated
  7. Overall System Performance: As measured by SYSmark* 2018 comparing 8th Gen Intel® Core™ i7-8665U vs. 6th Gen Intel® Core™ i7-6600U. SYSmark 2018 is published by the Business Applications Performance Corporation (BAPCo), a benchmarking consortium. SYSmark tests Windows* Desktop Applications performance using real-world scenarios: Productivity, Creativity and Responsiveness. Mainstream applications used in the scenarios include Microsoft Office*, Adobe Creative Cloud* and Google Chrome*. Each scenario produces individual metrics that roll up to an overall score
  8. Security events requiring IT remediation are reduced or avoided by up to 33% with Windows 10. The Total Economic Impact™ of Microsoft Windows 10, Forrester, 2016. - No product or component can be absolutely secure
  9. 99% of Windows 7 apps are compatible with Windows 10. Hardware/software requirements apply; feature availability may vary. Internet connection required. To check for compatibility and other important installation information, visit your device manufacturer’s website and Additional requirements may apply over time for updates

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