Before all orders are processed, we need to complete some standard security checks which help protect both us and our customers against card fraud.
Your order is currently in a short queue of payments awaiting action by our team for one of these checks called "Address Authorisation". We aim to attempt all payment authorisations within 2 working hours, so this status should be updated shortly.
There's no need to contact us about this status as our team know that your order is in the queue. If we need to check any details with you, we'll be in touch.