Read on if you'd like to know....
In Brief...
Further information...
If you returned a something and requested a refund, this will be shown at the bottom of the credit note we sent. We will usually refund the original payment method you used.
If you think your replacement product is taking too long to arrive, please contact us using the link below under "Need Further Assistance" to request a refund to your credit card in the interim.
If you have an account with us, your account will be credited and a second invoice will be raised for the replacement using the same purchase order number as the original order. If you've not asked for a replacement product your account will simply be credited and the amount will be deducted from what you owe us.