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HP and Windows 10 Terms and Conditions

Legal disclaimers

  • Requires Windows 10. Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality.Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates.
    See http://www.microsoft.com
  • Prerelease product shown, subject to change. Apps sold separately. Windows 10 Upgrade Offer valid for qualified Windows 7 and Windows 8.1 devices (including devices you already own) for one year after Windows 10 upgrade availability. Availability of Windows 10 features may vary by device. Upgrading may require additional hardware, drivers, software, firmware and/or BIOS update. Upgrading between Windows editions may incur additional fees. Some editions are excluded: Windows 7 Enterprise, Windows 8/8.1 Enterprise and Windows RT/RT 8.1. Visit www.hp.com/go/windows10upgrade and windows.com/windows10upgrade for more details.
  • Fingerprint reader available on select models as an optional feature.
  • HP BIOSphere with Sure Start is currently available on select HP commercial products only.
  • Based on business class notebooks as of January 9, 2015 with >1 million unit annual sales having pre-installed encryption, authentication, malware protection and BIOS-level protection, passing MIL STD 810G tests, with optional docking incorporating power delivery.
  • HP services are optional and are governed by service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • HP Touchpoint Manager supports Android™, iOS and Windows operating systems and PCs, notebooks, tablets and smartphones from various manufacturers. Not available in all countries see www.hp.com/touchpoint for availability information. Touchpoint Manager requires purchase of a subscription. Out-of-band HP only Wipe, Lock, Unlock and reporting of BIOS boot error codes is available on select HP EliteBooks and select HP Elite x2 devices requires an internet connection, Intel® vPro™ technology and functions in S3/Sleep, S4/Hibernate and S5/Soft Off power states. SATA drives are wiped. The remote wipe of Self Encrypting Drives that have hardware encryption active is not supported.
  • “Observed Productivity, Efficiency and User Satisfaction when Using Multiple or Large Displays,” Koala LLC Ergonomics Consulting, November 6, 2012.
  • Some advanced features including voice supported Cortana, inking, and Continuum require more advanced hardware. Cortana experience may vary by device. See [OEM website yet to come] and windows.com/windows10upgrade.“Observed Productivity, Efficiency and User Satisfaction when Using Multiple or Large Displays,” Koala LLC Ergonomics Consulting, November 6, 2012.

    “Prerelease product shown, subject to change. Apps sold separately. Windows 10 Upgrade Offer valid for qualified Windows 7 and Windows 8.1 devices (including devices you already own) for one year after Windows 10 upgrade availability. Availability of Windows 10 features may vary by device. Upgrading may require additional hardware, drivers, software, firmware and/or BIOS update. Upgrading between Windows editions may incur additional fees. Some editions are excluded:

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