Maintenance, insurance and support
When something goes wrong, it’s critical to get it fixed first time… and fast! Our quality assured break/fix cover includes options for guaranteed fix SLAs, government-standard security and more.
Guaranteed fix SLA cover for mission critical hardware
Fix or replacement guaranteed with a choice of response levels and cover up to 24/7/365.
On-site next day, or collect & return cover for client devices
Choose a next business day on-site response, or a 5 day collect & return service. It's ideal for PCs.
Manufacturer extended warranties & bespoke quotes
Just ask for a bespoke quotation. We also offer a huge range of vendor branded warranties.
Accidental damage and theft worldwide cover
Insurance for problems caused by spills, fire, flood, knocks, drops and even theft of your PC or laptop.
Maintenance, insurance and support services: At a glance...
- For mission critical kit, choose a service which guarantees a fix within an agreed SLA, or we'll arrange a replacement
- For less critical hardware, choose either a next day on-site response; a 5 day Collect and Return service; or maybe a manufacturer extended warranty
- For those requiring data security to Government standards, ask about upgrading to our ISO27001 compliant service
- Don't forget about accidental damage and theft cover to guard against knocks, drops, spills, theft and more
- Got bespoke requirements? Mix and match service levels across your whole IT estate with a custom maintenance quotation
Use the links above to learn more about each of the services in our Maintenance, Insurance and Support range






