How do I contact you?
Read on if you'd like to know...
- How you can contact us.
In Brief....
- BT Business Direct is a website for business customers, which offers great service and low prices. Private consumer customers should visit our sister web site at BT Shop.
- We use the latest technology to offer our customers a "self service" approach and have a great set of tools to help you decide what you want, place your order and deal with after sales problems if they happen.
- We also have a team of business sales advisors who can assist you in all areas of dealing with BT Business Direct.
Summary - how to contact us:
- Check the help section of our website to see if there's already an FAQ to help answer your question.
- For returns, please use our easy to use online returns tool.
- Email us at assistance@businessdirect.bt.com
- Call an account manager between 9am-5pm Monday to Friday on 0870 429 3010. Note: this number is for business customers only.
- Fax us 0870 429 7010
Further information...
To read more about BT Business Direct click here.






